1. Move to Safety
- If your vehicle is drivable, pull over as far left as possible, ideally into a lay-by or car park.
- On motorways, exit at the next junction if you can.
- Switch on your hazard lights immediately.
2. Make Yourself Visible
- Keep your hazard lights on at all times.
- Wear a hi-vis jacket if you have one before leaving the vehicle.
- In darkness or poor visibility, keep your sidelights on.
3. Exit Your Vehicle Safely
- Leave the vehicle from the side away from traffic.
- On a motorway hard shoulder, exit from the left and move behind the safety barrier if available.
4. Assess the Situation
- If your car is in a dangerous location or you cannot resolve the issue safely, do not attempt repairs.
- Prioritise your safety and the safety of your passengers.
5. Alert Other Drivers
- If it is safe to do so, place a warning triangle 45 metres behind your vehicle on normal roads (not on motorways).
6. Contact a Breakdown Recovery ServiceIf you are unable to resolve the issue safely, contact a professional breakdown provider:
- AA: 0800 887766
- RAC: 0330 159 1111
- Green Flag: 0800 400 600
7. Once Recovered, Visit Global Tyres & Servicing Centre – Walsall - We do not offer roadside call-outs, but once your vehicle is brought to us, our expert team is ready to help.
- Emergency tyre fitting and puncture repairs
- Battery testing and replacement
- Advanced diagnostics and mechanical repairs
- Transparent, competitive pricing and same-day service
- Phone: 01922 709379
- Email: [email protected]
- Address: Bridgeman Street, Walsall, WS2 9PG
Prevention & Preparedness
- Check tyre pressure and tread monthly
- Test your battery regularly
- Keep your fuel above a quarter tank
- Book regular servicing to catch issues early
- Save breakdown and garage contact numbers in your phone
- Keep a hi-vis jacket, warning triangle, and torch in your car
If you break down, your safety comes first. Move your vehicle to a safe place if possible, switch on your hazard lights, and exit carefully. Contact a breakdown provider to recover your vehicle to Global Tyres & Servicing Centre – Walsall.
Once recovered, call us on 01922 709379 and our team will provide rapid, expert support to get you moving again.
Ready to book or need advice? Contact us today or call 01922 709379.
Emergency Breakdown Assistance FAQs
What to do when your vehicle breaks down, and how Global Tyres can help once it reaches our workshop.
Do you offer roadside recovery or call-outs?
No. We do not provide roadside recovery or mobile call-outs. If your vehicle is stranded, contact a professional breakdown provider and arrange recovery to our workshop.
Can I recover my vehicle to your garage?
Yes. Recovery vehicles can bring your car to Global Tyres & Servicing Centre, Unit 1, Bridgeman Street, Walsall, WS2 9PG. Call us when you are on the way where possible.
What should I do if my car breaks down?
Put safety first. Move to a safer place if you can do so safely, use your hazard lights and contact a breakdown provider. Do not attempt repairs in a dangerous location.
Should I put out a warning triangle after breaking down?
Only if it is safe and you are not on a motorway. Do not place a warning triangle on a motorway. Follow the advice of your breakdown provider and road-safety guidance.
Can you help once my vehicle arrives at your workshop?
Yes. Once the vehicle is safely with us, we can inspect it and advise on the next step. We can help with many tyre, battery, diagnostic and mechanical issues.
What breakdown-related faults can you help with?
We can help with flat or damaged tyres, punctures, battery problems, warning lights, diagnostic issues and many mechanical faults once the vehicle has been recovered to us.
Can you repair a flat tyre after recovery?
Yes, if it is safely repairable. If it cannot be repaired, we can explain the replacement tyre options available for your vehicle.
Can you replace a battery after recovery?
Yes, subject to the right battery being available. Send us your registration number where possible so we can check the correct battery before the vehicle arrives.
Can I arrive without an appointment after a breakdown?
Yes, but call first if you can. This lets us advise where to leave the vehicle, how busy we are and how soon we may be able to inspect it.
How quickly can you inspect my vehicle?
We aim to help as quickly as possible, particularly with urgent tyre, battery and diagnostic concerns. Timing depends on the fault, workload and parts availability.
Are you open seven days for breakdown-related repairs?
Yes. We are open seven days a week and can help with many urgent issues once the vehicle has reached our workshop.
Can you diagnose or repair air-con faults after recovery?
We can carry out air-conditioning pressure testing and regassing, but we do not diagnose or repair air-con leaks or provide specialist HVAC work.
Need help with your vehicle?
Call us for advice, check availability or book your visit online.
Call 01922 709 379 Book Online